aq77 Casino Terms & Conditions

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "You") and aq77 ("aq77," "We," "Us," or "the Platform") governing your access to and use of the aq77 online casino and gaming platform available at aq77.biz and all associated subdomains, mobile interfaces, and applications.

By completing the registration process, clicking "I Agree," accessing your account, depositing funds, or placing any wager on the aq77 platform, you acknowledge that you have read and fully understood these Terms and agree to be bound by them. You further represent that you meet all eligibility requirements set out in Section 3 of these Terms.

These Terms should be read in conjunction with aq77's Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference into this agreement and form part of the complete legal framework governing your use of the aq77 platform.

For the purposes of these Terms, the following definitions apply:

• "Platform" — The aq77 online casino and gaming service accessible at aq77.biz, including all games, features, payment systems, and content.
• "Account" — The individual registered user account created by a Player upon completing the aq77 registration process.
• "Balance" — The total Philippine Peso (PHP) credit held in a Player's aq77 wallet, including real-money funds and any bonus credits separately designated.
• "Bonus Credit" — Any promotional credit, free spin value, cashback credit, or other promotional award granted by aq77 and subject to applicable wagering requirements before conversion to withdrawable funds.
• "Wagering Requirement" — The number of times a bonus amount must be wagered before it becomes eligible for withdrawal, as specified in the applicable promotion terms.
• "Real Money Funds" — Funds deposited directly by the Player via GCash, PayMaya, BPI, BDO, Metrobank, or other approved payment methods, distinct from Bonus Credits.
• "KYC" — Know Your Customer verification procedures required to confirm a Player's identity, age, and payment method ownership.
• "PAGCOR" — Philippine Amusement and Gaming Corporation, the government body regulating gaming activities in the Philippines.

To be eligible to create and maintain an aq77 account, you must satisfy all of the following conditions at registration and on an ongoing basis:

• You are at least 21 years of age as required by PAGCOR and applicable Philippine gaming regulations.
• You are physically located in the Philippines at the time of registration and during platform use.
• You are registering an account in your own name and on your own behalf — registration on behalf of another person is prohibited.
• You do not already hold an active or previously terminated aq77 account. Only one account per person is permitted.
• You are not a current employee, director, officer, contractor, or immediate family member of an employee of aq77 or any of its affiliated game providers.
• You have not been excluded from the aq77 platform through a self-exclusion request or platform-initiated exclusion order.
• All information provided during registration is accurate, complete, and truthful. Providing false information during registration is grounds for immediate account termination.

aq77 reserves the right to request identity documentation at any stage of the account lifecycle to verify compliance with eligibility requirements. Failure to provide requested documentation within a reasonable timeframe may result in account suspension.

Upon successful registration, each Player assumes the following ongoing obligations with respect to their aq77 account:

You are solely responsible for maintaining the confidentiality of your account credentials, including your registered mobile number and password. aq77 strongly recommends enabling two-factor authentication (2FA) on your account. You must notify aq77 support immediately if you suspect unauthorized access to your account. aq77 will not be liable for losses resulting from your failure to secure your account credentials.

Each individual may maintain only one aq77 account at any time. Where aq77 identifies multiple accounts held by the same individual, whether registered under the same or different names, mobile numbers, or payment methods, all duplicate accounts will be suspended. Any winnings generated from duplicate accounts may be voided and any remaining balance returned to the original account at aq77's discretion.

You are responsible for ensuring that all personal information associated with your aq77 account remains accurate and up to date. If your registered mobile number, payment method, or any other account detail changes, you must update this information promptly through account settings or by contacting aq77 support.

aq77 accounts are personal and non-transferable. You may not sell, transfer, assign, or otherwise dispose of your account or any funds held within it to any third party. Any attempt to do so constitutes a material breach of these Terms and will result in immediate account termination.

aq77 accepts deposits via GCash, PayMaya (Maya), BPI Online Banking, BDO Online Banking, and Metrobank Online Banking. The minimum deposit amount is ₱100. aq77 does not charge fees for deposits; however, your payment provider may apply transaction fees independently. Deposits are credited to your aq77 wallet upon confirmed receipt from the payment processor.

Withdrawals are processed exclusively to the payment method registered and verified under your aq77 account. The minimum withdrawal amount is ₱200. aq77 targets an average withdrawal processing time of 3 minutes for GCash and PayMaya, though processing times may extend during high-volume periods or where additional verification is required. aq77 reserves the right to request KYC documentation before processing any withdrawal request.

Bonus credits and associated winnings are not eligible for withdrawal until all applicable wagering requirements have been fully met. Where a withdrawal request is submitted before wagering requirements are satisfied, aq77 reserves the right to deduct outstanding bonus credit and associated winnings from the withdrawal amount and return only the remaining real-money balance.

aq77 offers various promotional bonuses including but not limited to welcome bonuses, reload bonuses, cashback programmes, and free spin allocations. The following general terms apply to all promotions unless a specific promotion's terms expressly state otherwise:

• Each promotion is available to one registered account per individual, household, IP address, device, and payment method.
• Bonus credits must be wagered at the specified rollover requirement before any associated winnings become eligible for withdrawal.
• aq77 reserves the right to modify or withdraw any promotion at any time. Players will be notified of material changes to ongoing active promotions.
• Players who, in aq77's reasonable opinion, are exploiting promotional systems or engaging in bonus abuse may have their promotional eligibility suspended and associated winnings voided.
• aq77 may require players to meet minimum deposit thresholds to qualify for specific promotions.
• Bonus credits expire if not wagered within the specified validity period for each promotion.

All games available on the aq77 platform operate under the rules published by the respective game providers. Players are responsible for familiarizing themselves with the rules of each game before wagering. aq77 does not modify or override game provider rules for any game in the lobby.

In the event of a technical malfunction, disconnection, or software error during a game round, aq77 will apply the following resolution principles: (a) where a game round was not completed due to a technical failure, aq77 will endeavour to resolve the round in accordance with the last recorded game state; (b) where resolution is not possible, the wager amount for the incomplete round will be returned to the Player's balance; (c) any winnings generated by a demonstrably erroneous game state, whether due to software error, display bug, or incorrect odds presentation, are void and will not be honoured.

For sports betting markets, aq77 reserves the right to void or settle bets at the correct odds where markets are opened or settled with manifestly incorrect odds due to human error or data feed malfunction. Bet settlement follows the official result of the relevant sporting event as determined by the applicable sports governing body.

The following activities are strictly prohibited on the aq77 platform. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of funds, and may result in referral to relevant Philippine law enforcement authorities:

• Registering an account or placing wagers while under 21 years of age.
• Providing false, misleading, or fabricated information during registration or KYC verification.
• Operating or maintaining more than one aq77 account.
• Using automated software, bots, scripts, or any technical tools to gain an unfair advantage in games or to artificially manipulate game outcomes.
• Colluding with other players to manipulate the outcome of any game, particularly in live dealer or poker formats.
• Deliberately exploiting software bugs, errors, or vulnerabilities. Any winnings generated by a known or discovered error must not be claimed and must be reported to aq77 support immediately.
• Using the aq77 platform for any money laundering, fraud, or other financial crime in violation of Philippine law.
• Engaging in chargebacks or payment disputes that are inconsistent with legitimate disputed transaction claims.
• Accessing the platform from a jurisdiction where online gaming is prohibited by local law.

All content on the aq77 platform, including but not limited to its branding, trademarks, logo, website design, interface elements, written content, and game visuals provided under license from game providers, is the intellectual property of aq77 or its licensors and is protected under applicable Philippine and international intellectual property law.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the aq77 platform solely for personal entertainment purposes in accordance with these Terms. No intellectual property rights are transferred to Players through this licence. Players may not copy, reproduce, distribute, modify, create derivative works of, or reverse-engineer any part of the aq77 platform without prior written authorisation from aq77.

aq77's collection, use, storage, and protection of your personal data is governed by the aq77 Privacy Policy, which is incorporated by reference into these Terms. By registering an aq77 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

aq77 complies with applicable Philippine data privacy obligations under the Data Privacy Act of 2012 (Republic Act No. 10173). Your data will not be sold to third parties for marketing purposes. aq77 may share data with regulatory authorities, payment processors, game providers, and fraud prevention services as required or permitted under applicable law.

For full details on your data rights and aq77's privacy practices, please read the complete Privacy Policy.

aq77 is committed to promoting responsible gaming. The aq77 platform provides the following responsible gaming tools, accessible from account settings at any time:

• Deposit Limits — Set daily, weekly, or monthly deposit caps on your aq77 account.
• Loss Limits — Set a maximum loss threshold per period. Once reached, additional wagering is blocked until the limit resets.
• Session Time Reminders — Receive notifications after a specified continuous play duration.
• Self-Exclusion — Request a temporary or permanent self-exclusion from the aq77 platform. Self-exclusion requests are processed immediately and cannot be reversed for the specified exclusion period.

aq77 reserves the right to suspend, restrict, or permanently terminate any Player account at any time and without prior notice where aq77 reasonably believes that:

• A Player has violated any provision of these Terms.
• A Player has engaged in fraudulent, abusive, or dishonest conduct.
• A Player's account poses a risk to aq77, other players, or the integrity of the platform.
• Required by a regulatory authority, law enforcement body, or court of competent jurisdiction.

Players may also request voluntary account closure at any time by contacting aq77 support. Upon account closure, any remaining real-money balance will be returned to the Player's registered payment method following applicable verification procedures. Bonus credits are forfeited upon account closure.

To the maximum extent permitted by applicable Philippine law, aq77's total liability to any Player arising out of or in connection with the use of the platform shall not exceed the total net deposits made by that Player to their aq77 account in the 30-day period immediately preceding the event giving rise to the claim.

aq77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of opportunity arising from or in connection with a Player's use of the aq77 platform. aq77 does not guarantee uninterrupted or error-free access to the platform at all times.

Nothing in these Terms shall operate to exclude or limit aq77's liability for fraud, wilful misconduct, death, or personal injury caused by negligence where such exclusion would be unlawful under applicable Philippine law.

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or the use of the aq77 platform shall be subject to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.

Before initiating any formal legal proceedings, Players are encouraged to contact aq77 customer support in writing to seek resolution of any dispute. aq77 commits to responding to written complaints within 5 business days. Where a complaint relates to a regulatory matter within PAGCOR's jurisdiction, Players may also raise the matter with PAGCOR through its official regulatory channels.

aq77 reserves the right to modify, update, or replace these Terms & Conditions at any time. Where material changes are made, aq77 will notify registered Players via the registered mobile number or through a prominent notice on the aq77 platform. The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the aq77 platform after the effective date of any amended Terms constitutes acceptance of those amended Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure as described in Section 12.

For questions, concerns, or complaints relating to these Terms & Conditions or the operation of the aq77 platform, Players may contact aq77 through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly through the aq77 platform. Filipino-speaking agents available at all hours.
• Email: [email protected] — responses within 2 business days for general enquiries; within 1 business day for account and payment issues.

For responsible gaming support, self-exclusion requests, and problem gambling resources, please visit the Responsible Gaming page or contact support directly via live chat. aq77 support is committed to handling all welfare-related contacts with care, discretion, and urgency.